Privacy Policy

Elemental ABA, Inc. (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how we handle your information. This Privacy Policy and Terms of Service explain how we collect, use, protect, and communicate with you through our website, www.elementalaba.com (“Site”), and related messaging services. 

We may collect:

Personal Information – Name, email address, phone number, location, or child’s age/diagnosis (if you submit it voluntarily). 
Technical Information – IP address, browser type, pages viewed, and device type. This may be gathered through cookies or similar technologies. 

We use collected information to:

• Respond to your questions or requests
• Schedule assessments or services
• Improve our Site and service delivery 
• Comply with legal and regulatory requirements 

We do not sell your information.

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). If you become a client, your PHI is handled securely through systems like Catalyst and WEBABA.  Please avoid submitting sensitive health information through general contact forms on our Site. 

We may share data:

• With trusted service providers under HIPAA-compliant agreements 
• When required by law or legal process 
• If our business is sold or merged, with appropriate safeguards 

We only share the minimum information needed for each purpose.

You may:

• Request access to or correction of your information 
• Opt out of marketing communications
• Request deletion of your information (where permitted by law) 

To make a request, email info@elementalaba.com

We may use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings. 

We implement safeguards to protect your data. However, no method of transmission over the internet is 100% secure. Please do not send sensitive information through unsecured forms. 

Our Site is directed to parents and guardians. We do not knowingly collect personal information from children under 13. 

Our Site may include links to third-party websites. We are not responsible for their privacy practices. 

We may update this Privacy Policy and Terms of Service from time to time. Changes will be posted with a revised effective date. 

Program Name: Elemental ABA Messaging Program (“Elemental ABA Alerts”) 

Description of Messages: By providing your mobile phone number to us and opting in, you consent to receive informational and service-related text messages from elemental ABA, Inc. These may include—but are not limited to—appointment reminders, scheduling confirmations, service updates, administrative notifications, and occasional resources or program announcements related to ABA services.  

Message Frequency: Message frequency varies based on your service schedule and communication preferences. You may receive multiple messages per week while receiving services. 

Message & Data Rates: Message and data rates may apply to any messages sent or received, depending on your mobile carrier plan. 

Opt-Out Instructions: You may opt out at any time by replying “STOP” to any message you receive from us. After you send “STOP,” we will send one final message to confirm your opt-out. You may also request to opt out by emailing info@elementalaba.com or calling (781) 996-0044. 

Customer Care / Support: For assistance with our messaging program, reply “HELP” to any message, email info@elementalaba.com, or call (781) 996-0044 during business hours. 

Privacy: We respect your privacy. Messaging services are provided in compliance with HIPAA and applicable federal and state privacy laws. For more information, see the full Privacy Policy above. 

Program Name: Elemental ABA Messaging Program (“Elemental ABA Alerts”) 

Description of Messages: By providing your mobile phone number to us, you consent to receive informational and service-related text messages from Elemental ABA, Inc. These may include—but are not limited to—appointment reminders, scheduling confirmations, service updates, administrative notifications, and occasional resources or program announcements related to ABA services. 

Message Frequency: Message frequency varies based on your service schedule and communication preferences. You may receive multiple messages per week while receiving services. 

Message & Data Rates: Message and data rates may apply to any messages sent or received, depending on your mobile carrier plan. 

Opt-Out Instructions: You may opt out at any time by replying “STOP” to any message you receive from us. After you send “STOP,” we will send one final message to confirm your opt-out. You may also request to opt out by emailing info@elementalaba.com or calling (781) 996-0044. 

Customer Care / Support: For assistance with our messaging program, reply “HELP” to any message, email info@elementalaba.com, or call (781) 996-0044 during business hours. 

Privacy: We respect your privacy. Messaging services are provided in compliance with HIPAA and applicable federal and state privacy laws. For more information, see the full Privacy Policy above. 

Elemental ABA, Inc. 
370 Libbey Parkway 
Weymouth, MA 02189 

Email: info@elementalaba.com 
Phone: (781) 996-0044